Terms of Service

Please read these terms carefully before using our website

Welcome to ORIANIA AURIS. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. General Conditions

By using this website, you confirm that you are at least 18 years old, or accessing the site under the supervision of a parent or legal guardian. We reserve the right to refuse service to anyone, at any time, for any reason.

2. Products & Pricing

ORIANIA AURIS specializes in a single product: TruHear™, our Invisible Behind The Ear Hearing Aid. We make every effort to display accurate product descriptions, images, and pricing.

However, we reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

3. Orders & Payment

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to cancel or refuse any order for reasons including, but not limited to, product availability, errors in pricing, or suspected fraudulent activity. Payments are processed securely through our approved payment providers.

4. Shipping & Returns

Shipping timelines and return/exchange conditions are outlined in our Shipping Policy and Return & Exchange Policy. By placing an order, you agree to the terms described in those policies.

5. Product Disclaimer

TruHear™ is a personal sound amplification device intended to enhance everyday listening experiences. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any hearing condition. If you have concerns about your hearing health, please consult a licensed healthcare professional or audiologist before use.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and the ORIANIA AURIS and TruHear™ brand names, is the property of ORIANIA AURIS and is protected by applicable intellectual property laws. Content may not be copied, reproduced, or distributed without our written permission.

7. Limitation of Liability

ORIANIA AURIS shall not be held liable for any indirect, incidental, or consequential damages arising from the use, misuse, or inability to use our products or website. Our maximum liability in any circumstance is limited to the amount paid for the product in question.

8. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will take effect immediately upon posting to this page. Your continued use of the website after any changes constitutes acceptance of the new terms.

9. Contact Us

If you have any questions about these Terms of Service, please contact our support team through the contact information provided on our website.